Task Manager + CRM in Svit.One: How to Improve Sales Management and Business Processes
22.02.2025 22:47

Every sales manager knows that chaos in tasks leads to lost clients, missed calls, and missed opportunities. In today’s business world, where response speed and precision are crucial, a task manager becomes an essential tool for organizing a team’s workflow.


Imagine having all your tasks, client requests, reminders, and critical deadlines automatically systematized in one place. This is possible with the Svit.One Task Manager, which not only helps you efficiently manage work processes but also deeply integrates with CRM, creating a unified ecosystem for sales management.


Let’s explore how this works and why the synergy of CRM + Task Manager is the ideal solution for your team.

Svit.One Task Manager: The Secret to Business Efficiency

The Svit.One Task Manager is not just a to-do list but a comprehensive tool that provides complete control over business processes. It allows you to:

  • Set clear task deadlines and priorities

  • Automatically generate tasks from CRM

  • Assign responsible team members

  • Track priorities and access levels

  • Group, sort, and manage tasks conveniently

  • Integrate with omnichannel communication

Thanks to its flexibility and automation, the task manager becomes the central hub for business process management, enabling companies to work faster, more accurately, and without unnecessary costs.

Key Features of the Task Manager

1. Deadline and Priority Control

Time is money. In the Svit.One Task Manager, you can:

  • Set start dates and deadlines for each task

  • Define priority levels (critical, important, ongoing)

  • Receive automatic reminders about upcoming deadlines

This ensures that no important task is overlooked, and the team works in a coordinated and efficient manner.

2. Assigned Responsibilities and Access Levels

Every task has an owner, and you always know who is responsible for what.

  • Assign responsible team members for each task

  • Set access levels to restrict or expand participants’ rights

  • Use a hierarchical structure to group tasks into lists and folders

This creates an efficient workflow structure where everyone knows their role and responsibilities.

3. Flexibility and Customization

No two businesses are alike, so Svit.One offers customization options for the task manager.

  • Add custom fields to collect necessary information

  • Use notifications and push alerts

  • Group and sort tasks based on key parameters

This approach ensures that the system adapts to your specific business processes.

4. Accessibility from Any Device

Your tasks are always within reach:

  • The mobile app allows task management on the go

  • Synchronization across devices ensures data accuracy

  • Automatic updates keep you informed about important changes

Now, no critical process will be lost due to lack of access to a computer.

The Synergy of CRM and Task Manager: How It Works

The main advantage of Svit.One is the deep integration of CRM with the task manager, allowing for the automation of many routine processes.

1. Automatic Task Creation from CRM

Each contact or deal in CRM can automatically generate relevant tasks:

  • New client? A task is created for the "First Call"

  • Ongoing deal? Follow-up reminders are automatically generated

  • Closing a sale? The task "Send Documents" is created without manual input

2. All CRM Tasks in One Place

Managers don’t waste time searching – all tasks related to clients are available in a single interface.

  • Managers get a complete picture of team productivity

  • Sales reps quickly switch between tasks without losing context

3. Omnichannel Communication and Tasks

Integration with omnichannel communication allows you to:

💬 Create tasks after each client interaction

📞 Automatically assign a responsible manager after a call

📩 Track responses to emails, messages, and social media inquiries


This enables fast and efficient responses, without wasting time on manual data entry.


Real-World Use Case

🔹 Scenario: A potential client submits an inquiry via the website

🔹 What happens in Svit.One?

  1. CRM automatically creates a client profile

  2. The Task Manager generates a task "Call the client within 2 hours"

  3. If the manager doesn’t complete the task – the system sends a reminder

  4. After the call, the manager adds a comment, updates the status in CRM, and a new task "Send a commercial proposal" is automatically created

📈 Result:

  • Faster response time to inquiries

  • No lead is left unattended

  • Sales managers work more efficiently, and supervisors see the real status of tasks

Conclusion: Why Use the Svit.One Task Manager?

  • Automation – reduces routine tasks

  • Transparency – controls task completion and team efficiency

  • Flexibility – customizable settings tailored to business needs

  • Mobility – access tasks anywhere, anytime

  • CRM Integration – comprehensive sales management


The Svit.One Task Manager is not just a to-do list but a system that turns chaos into order. It helps your team work faster, more accurately, and more productively.


🔹 Ready to boost efficiency? Start today! 🚀

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